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General standard terms

€ 20,00 supplement for short stays (up to 4 nights)
Single room supplement in the stone pine nest room, € 40,00 per day
Room service: € 10,00
Dogs are only allowed if permission has been granted. Contribution: € 38,00 per day (you need to bring your dog’s blanket and basket). Pets are not allowed into the dining room, on the meadow and the wellness area.

Arrival: Your room will be available after 3 p.m. On the day of departure, you must leave your room by 11 a.m.

Late check out: For the late check out we charge € 38,00 per person.

Cancellations: Room cancellations are only valid if submitted in written form.
• Up to 3 months before – no cancellation fees
• from 3 months to 1 month before– 40% of your pre-booked stay
• from 1 month to 1 week before – 80% of your pre-booked stay
• from the last week to 2 days before – 90% of your pre-booked stay
• beginning from 2 days before - 100% of your pre-booked stay

Cancellation insurance: For ca. 5% of the total cost of your stay, you can cover all cancellation fees in the case of an accident, illness or death to the insured person or his children. If you are interested in this service, please fill in the form, which is attached to your book confirmation.

Online deposit: Once you have booked your reservation, we ask guests to pay a deposit of € 450,00 to our account: IBAN: IT91 Z060 4511 6000 0000 7300 467 / SWIFT: CRBZIT2B090 at the southtyrolean Sparkasse AG in Bolzano. In case of cancellation of your reservation the entire amount of the deposit will be withhold for a future vacation.

Other:
Free or booked services, which are not used are not refundable.
Package holidays are to be booked in advance.
The room pictures and sketches are an example. In the same room category the furnishings can vary.
The booking of room categories is possible, however, you cannot book a certain room number or storey.
With this pricelist, all previous pricelists are invalid