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General standard terms

10 % supplement for short stays (up to 3 nights)
Single room supplement in the stone pine nest room, 35,00 €/day
Room service: € 10,00
Dogs are only allowed if permission has been granted. Contribution: 35 €/day (you need to bring your dog’s blanket and basket). Pets are not allowed into the dining room, on the meadow and the wellness area.

Arrival: Your room will be available after 3 p.m. On the day of departure, you must leave your room by 11 a.m.

Late check out: For the late check out we charge 38,00€ per person.

Cancellations: Room cancellations are only valid if submitted in written form. Up to 3 months before the start of your holiday: no cancellation fees / from 3 months to 1 month: we will invoice you for 40 % / from 1 months before the start of your holiday or if you finish your holiday earlier: we will invoice you for 80% of your pre-booked stay in the last week we'll ask 90% of your pre-booked stay

Cancellation insurance: For ca. 5% of the total cost of your stay, you can cover all cancellation fees in the case of an accident, illness or death to the insured person or his children. If you are interested in this service,please fill in the form, which is attached to your book confirmation.

Online deposit: Once you have booked your reservation, we ask guests who come for the first time to pay a deposit of € 350,00 to our account: IBAN: IT91 Z060 4511 6000 0000 7300 467 / SWIFT: CRBZIT2B090 at the southtyrolean Sparkasse AG in Bolzano.

Package holidays are to be booked in advance. Free services, which are offered but not used will not be reimbursed. The booking of room categories is possible, however, you cannot book a certain room number or storey.
With this pricelist, all previous pricelists are invalid